Overview: Passengers who are flagged for not being in compliance with the company's guidelines can be waived by proper authority. In this guide, we will go over how a waiver request can be generated and sent for approval.

1. On the main Helipass website click the "Manifest" option at the top of the page.
2. Within the drop down menu select the "Manifests" option.
3. Locate and select the icon that says "Action" to the right of the desired flight on the manifest. On the drop down menu that appears select "Plan". (As highlighted below)

4. Passengers who meet compliance will have a green silhouette to the left of their name while those not in compliance and need waivers will show a red silhouette.
5. To submit a waiver request for a passenger who is marked as red, select the icon shaped like an eye that is located to the far right of that passengers name . (As seen below)

6. Once the button is clicked, a Reservation Profile window will pop up.
7. Select the "Waiver" tab along the top of the window. (Bullet #1)
8. To submit a waiver request, first select the check boxes next to the areas marked in red. (Bullet #2)
9. After checking the "Waive" box, select a reason from the drop down menu. (Bullet #3)
10. Towards the bottom of the window you will required to input notes and given the option to attach files. (Bullet #4 and #5)
11. By clicking "Save", the inputted information will be saved in the users profile and the waiver request will be sent to the designated approver. (Bullet #6)