Helipass is preparing to roll out a major update to support UTC time conversions and localization across all tenant regions. These enhancements have already been successfully implemented in the Australia region, which operates on the + side of UTC, and will soon be merged into the core Helipass tenant used by all customers.

What Is Changing?

• System-wide updates to handle UTC time conversion accurately across all modules.
• Improved localization for tenants + UTC time zones.
• Merging of code forks to unify the platform and ensure consistent behavior.

What To Expect?

• Thorough testing is underway to ensure a smooth roll out early-mid November
• Some areas may still incorrectly show unexpected date shifts (e.g., data appearing a day early or late) depending on your region.
• Users are encouraged to monitor date and time displays closely after the update and report any anomalies.

Please check your Time Zone setting in your Helipass User Profile to ensure it reflects your actual location. This will help the system display and process time-sensitive data correctly once the update is live.

To check or update your time zone:

• Click your name in the top right corner of the screen
• Select “View Profile”
• Review your Time Zone
• If needed, select the correct time zone and click “Update Profile”

This is a critical enhancement that will improve accuracy and usability for all global users. The Helipass team is committed to resolving any issues quickly and ensuring a seamless transition.