Helipass Account changes
Overview:
We’re making an important update to the Helipass login experience as part of our ongoing efforts to strengthen account security and streamline how users sign in. The system now requires users to sign in with the email address associated with their account. This shift helps ensure a more secure, standardized, and consistent authentication process across our platform.
Please note that these changes only affect users that sign-in using a Helipass username and password.
Users that login using Sign In with Google, Sign In with Apple, or another Single Sign On option, will not be affected by these changes.
Helpful Links:
Password Reset Steps:
Updated Helipass Account recovery | Administration | Helipass How-To Guide
Registration Steps:
Users who experience issues logging in during this transition should reach out to Helipass Support by emailing [email protected] or calling the support line at (833) 735-3336.
