Helipass is preparing to roll out a redesigned version of the Boarding Passes printed at the kiosks and web. This update focuses on improving both the visual layout and the informational value of the boarding pass document. The goal is to make the passes more useful for passengers and base personnel as travelers move through the Service Ports.

What's New?

• Cleaner, more organized formatting for easier readability
• Removal of Passenger Picture
• Additional Symbols*
• Additional trip details now included:
  • C/S: Callsign
  • ORG: Origin
  • DATE: Trip Date
  • TIME: Trip Time

Symbol Breakdown

• Number 1 - Tenants using the First Time Flyer flag will see the number 1 icon printed on the boarding pass of passengers who have never flown within their Helipass tenant before.
• Diamond - Tenants using the Drug Screening module will see a diamond icon printed on the boarding pass of passengers who have been flagged for drug screening during check-in.
• Plus - Tenants who are requiring Passenger Declaration of Medication in possession will see a plus icon if medication is declared during check-in.
• Square - Tenants using the Random Bag Screening feature will see a square on the boarding pass of passengers who have been flagged for advanced screening.

Why It Matters?

The previous boarding pass format offered limited information, which sometimes led to confusion or extra steps for passengers and staff. With this update, the boarding pass becomes a more complete and functional travel document — helping passengers stay informed and enabling base teams to quickly identify special requirements. This improvement is part of Helipass’s ongoing effort to enhance the passenger experience and streamline operations at Service Ports.

Stay tuned for the official roll out coming to a kiosk near you!