Working With Course Certifications
Keeping a passenger's course certifications current in his/her profile is essential to ensure passenger compliance and a speedy check-in. In this guide, we will go over how to edit a passenger's course information in their personnel profile.
- On the main Helipass website click the "Personnel" option at the top of the page
- Within the drop down menu select the "Personnel" option
- Locate the passenger you wish to edit
- The quickest way to locate a passenger is to use the search box at the top of the page to locate the passenger by first and last name
- Click on the passengers name to pull up the personnel profile
If a passenger is not located based on the name search then a profile could not be located, please direct them to a kiosk or the website for profile creation
Based on feature set your passenger tiles may contain different information
- On the Courses tab, locate the course that needs to be updated for the passenger and select the "Edit Course" button on the right of the pop-up window (as highlighted Below)
- Once you select the "Edit" button for the appropriate course, you will need to select a provider, if applicable, from the drop down menu and the certifications issued date and expiration date
- When you are finished entering in the information for the course, select the "Save" icon located on the right of the window
- If you do not wish to save the changes you have made, simply hit the "Cancel Edit" icon on the right of the "Save" icon
- Repeats steps 6-9 to update additional courses
If the course provider is not available in the drop down list, alert Helipass so it can be added
If Applicable: Adding a passenger's ISN number on the website can be found under the "Identification" tab (see below)
Select the "Add ISN" button, type in the ISN ID, then hit the "Save" icon.
After changes are made, it is good practice to go to the "Statuses" tab and hit the "Update Statuses" button. This will pull up most recent information and check compliance for that passenger.


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