How-To: Create a Passenger Waiver Request
How-To: Create a Passenger Waiver Request
Overview: This guide will explain how to submit a waiver request for a passenger
The Helipass system allows waivers to be created from any section where a "Reservation Profile" can be found, this is denoted by the "Eye" icon (shown below)
This icon can be found in the following locations
- On the requests page (Manifest -> Requests)
- On the Trips page (Manifest -> Manifests)
This icon will bring up the Reservation Profile. Navigate to the "Waiver" tab. (Shown below)
Once on the "Waiver" tab, select the check box next to the option you would like to be waived. (Shown below)
Select a waiver reason from the drop down box.
Selecting a waiver aprover will send the waiver request to that specific person, this is good for when a specific approver has given verbal approval already, otherwise leaving the box as "Choose an Approver" will send the waiver request to all possible approvers
Notes for the waiver, as well as any attachments, can be added at the bottom.
Once completed, please select the "Save" button
Based on customer finalizing the save will do one of the following:
Send waiver request to the approvers for the facility in question
Apply waiver to the passenger as the approver selected
If the person requesting the waiver has access to grant waivers they will be allowed to select a waiver status under the "Approval Status" column
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