November 2023 Updates

Greetings from the heart of our development hub! As we navigate the intricacies of another month, we're thrilled to bring you a comprehensive update on the strides we've made in refining your software experience.

Behind the scenes, our diligent team has been hard at work squashing bugs, fine-tuning features, and orchestrating seamless product releases. While this newsletter covers the major highlights, we want to extend a special acknowledgment to our esteemed users with unique configurations – you may notice some discreet enhancements tailored just for you.

We appreciate your ongoing trust in our software, and we're excited to share the latest developments that contribute to our shared success!

Bug Fixes

Worksite Users - There was an issue reported where users, with a cost code set as a favorite on their account, were facing difficulties as no crews were being listed on the Crew Management page. Additionally, users who had initially set a cost code as a favorite, and subsequently had it deactivated, were experiencing the same obstacle.

We are delighted to share that our development team has successfully rectified this bug, ensuring a smooth and uninterrupted experience for you. You should no longer face any disruptions on the Crew Management page related to cost code preferences.

Schedule View Users - Previously, some users faced a challenge where attempting to save during the creation of a new event yielded no visible response on the screen. We're delighted to inform you that our dedicated team has acted swiftly to address and resolve this issue.

We are pleased to confirm that you should now experience no hindrance when utilizing the save options during the creation of a new event. We invite you to explore the enhanced functionality and seamlessly add Passenger Events to your schedule using the Create Event button.

Schedule View Users - Some of you reported encountering a challenge when attempting to clone events from an existing data row—specifically, the Clone Events modal failed to appear. We understand the significance of this functionality in streamlining your workflow, especially when copying events between crew members efficiently.

We are delighted to inform you that our development team has promptly addressed this issue, and the obstacle has been successfully resolved. You can now once again take advantage of the Clone Events feature, enabling you to quickly duplicate events on the schedule with ease.

Product Updates

Login with Facebook Users - Due to recent changes in Facebook policies, we regret to inform you that we are no longer able to support the "Login with Facebook" option on our Sign In page. As a result, the Facebook button has been removed from the Sign In page.

For users who previously utilized the Facebook login option, we encourage you to create a new account using one of the alternative login options available.

If any user experiences difficulties or has questions related to logging in, we kindly ask them to reach out to our support team at [email protected] for further assistance. Our team is ready to provide the necessary support to ensure a smooth transition and address any login-related issues.

Schedule View Users - We are thrilled to announce a new feature enhancement for Schedule View that empowers you with a comprehensive event breakdown history for passengers at your fingertips.

To access a passenger's complete Personnel Event List, simply follow these steps:

  1. Navigate to the left side of the Gantt chart.
  2. Right-click on the Personnel Data Row corresponding to the desired passenger.
  3. Select "Personnel Event List."

This action will open a modal displaying a detailed breakdown of all past and future scheduled events for the selected individual. Additionally, any scheduled Vacation/Training events applied to their profile will be neatly listed.

But that's not all! We've made it even more convenient for you. While within the modal, you have the ability to effortlessly add and edit vacation/training events for passengers, providing you with greater control and flexibility.

General Users - We're delighted to share a significant milestone with you! Our dedicated team has successfully completed the implementation of advanced load balancing across our servers. This enhancement ensures a more resilient and responsive experience for all users by efficiently distributing workloads and optimizing resource utilization.

Load balancing is a critical component of our commitment to delivering a seamless and reliable software platform. This accomplishment not only improves the overall performance of our services but also lays the foundation for future scalability.

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