November 2024 Update

System Updates

Worksite Users - Additional yellow availability status for Lifeboat Tags now appearing in dropdown list

Helipass has introduced a new feature enhancement to improve visibility into Lifeboat Tag assignments for POB passengers. This enhancement addresses the needs of Worksite users who rely on Lifeboat Tags to manage passenger safety and organization effectively.

Previously, it could be challenging to determine which Lifeboat Tags had been assigned to passengers currently on the POB or scheduled to arrive in the future. With this update, the Lifeboat Tag dropdown menu now includes a yellow status indicator for tags that are already assigned to passengers listed in the Arrival Presets area. The indicator will activate if the future arriving passenger’s assigned tag overlaps with the selected day or any previous day based on the filter settings. This enhancement also respects departing reservations and estimated departure dates, ensuring that only active and relevant assignments are reflected in the status indicator.

By introducing these updated status indicators, Worksite users can quickly identify which Lifeboat Tags remain available for future arrivals. This improvement significantly reduces the risk of assigning duplicate tags and enhances the overall efficiency and accuracy of passenger management.

Flight Planning Users - Additional warnings added to the weight entry modal for center of gravity calculations

Helipass has introduced a key feature enhancements to the Flight Planning module to improve accuracy and accountability in calculating the center of gravity (CG) for trip legs. These updates ensure that the entered weights for passengers, cargo, fuel, and crew align correctly with the manifest data:

Updates to the Warning System

Users will now see new red warnings at the top of the weight and balance modal when certain conditions are not met. These warnings will also disable the "Save" button until corrections are made.

New Trigger Conditions for Warnings

Warnings will appear under the following scenarios:

  1. Passenger Weight Mismatch: If the total passenger weight entered does not match the manifested total weight for passengers on a specific leg.
  2. Cargo Weight Mismatch: If the total cargo weight entered does not match the manifested total weight for cargo on a specific leg.
  3. Start CG Out of Range: When the starting center of gravity value is outside acceptable parameters.
  4. End CG Out of Range: When the ending center of gravity value is outside acceptable parameters.
  5. Calculated CG Out of Range: If the calculated center of gravity is outside the permissible range.

These proactive warnings guide users to identify and resolve discrepancies quickly, ensuring accurate calculations for safe and efficient flight operations. This enhancement minimizes the risk of errors and streamlines the workflow for flight planners.

Flight Planning Users - Ability to mark an arm/row as as holding cargo

Helipass has introduced a new feature enhancement to the Flight Planning module, allowing users to specify if a configured arm/row on a flight leg is designated for cargo instead of passengers.

Key Feature Details

  • Dedicated Cargo Rows: Users can now mark specific arms/rows in the aircraft’s seating configuration as being used for cargo instead of passengers.
  • Weight Calculation Adjustments: When cargo is loaded into the fuselage (passenger area) rather than the cargo bay, the system will recognize and account for these weights correctly during weight and balance calculations.

Previously, cargo weights loaded in passenger areas could lead to calculation discrepancies because the system assumed those rows were assigned to passengers. This sometimes resulted in:

  1. Weight and Balance Calculations Being Off: The system would not flag unaccounted-for cargo weight in the fuselage.
  2. Incorrect Manifest Printouts: Cargo loaded in passenger rows might not have been reflected accurately.

With this enhancement, users can confidently calculate weights for aircraft where fuselage space is repurposed for cargo, ensuring:

  • Accurate center of gravity (CG) calculations.
  • Correct totals in manifests and printouts.
  • Streamlined operations for aircraft with mixed passenger-cargo configurations.

Flight Planning Users - New advanced setting for setting default "Idle Time" for each stop on the flight route

Helipass has introduced a new enhancement to the Flight Planning module, enabling tenant admins to configure a default Idle Time in the Advanced Settings page. This value helps account for fuel burn during periods when an aircraft remains idling between stops without shutting off its engines.

How It Works

  • Idle Time Configuration: Tenant admins can now set a default Idle Time value, reflecting typical idle duration between flight legs.
  • Fuel Burn Rates: The system calculates the fuel consumed during idle time, taking into account the reduced engine output compared to full operation.
  • Weight Calculations: This burned fuel weight is automatically factored into the Center of Gravity (CG) calculations for each leg of the trip.

Benefits for Flight Planners

  • Streamlined Workflow: Flight Planners no longer need to manually input or estimate idle time for every flight leg, saving time and ensuring consistency.
  • Enhanced Accuracy: By accounting for idle fuel burn, CG and weight calculations become more precise, supporting safer aircraft operations.
  • Operational Insight: The default Idle Time can be adjusted to reflect realistic scenarios, ensuring calculations align with actual flight conditions.

This feature supports safe and efficient flight operations while reducing the workload for users managing weight and balance calculations.

Flight Planning Users - Quality of life updates for streamlining leg level data for center of gravity calculations

The latest updates to the Flight Planning module include several quality-of-life enhancements to simplify weight and balance data entry:

  • Precision Improvements: Passenger weights are now being rounded to two decimal places for consistent reporting.
  • Visibility of Manifested Weight: The total weight that is on the manifested leg now appears as gray text below the weight totals that have been entered for the center of gravity calculations, making it easier for users to spot discrepancies and ensure accuracy.
  • Streamlined Workflow: After entering weights for one leg, the system now automatically advances to the next leg’s data entry screen when "Done" is selected, reducing clicks and improving efficiency.

These updates aim to improve usability and accuracy for users managing detailed flight planning tasks.

Bug Fixes

Helipass Users - New locations can be created in the Location management page

Helipass recently resolved a bug affecting the Location Management page, where users were unable to create new locations. Specifically, when attempting to add a new location, the modal required to input location details would fail to appear, preventing the process from continuing.

The development team identified the root cause of this issue and implemented a fix. Users with the appropriate permissions to manage locations can now successfully open the modal and create new locations for their tenant.

This resolution ensures that administrative tasks involving location setup can proceed without interruption, supporting smooth operations and scalability for Helipass users.

Helipass Users - Passenger names with commas no longer causing the baggage tag to print out blank

A bug was identified where passenger names containing a comma were not being printed correctly on baggage tags. This issue caused the passenger's name to appear blank on the printed tags, leading to potential confusion and inefficiencies at the Service Port.

The Helipass team has resolved this issue. Now, even in the rare cases where a passenger's profile includes a comma in their name, their name will print correctly on the baggage tags as expected.

This fix ensures better accuracy and reliability in baggage handling, enhancing the overall travel experience for passengers and base staff alike.

Worksite Users - Expiration date of Position Competency not being included on the Arrival Sheets and Arrival List reports

A bug was reported where Position Competency Expiration Dates for passengers were not displaying correctly on the Arrival Sheet and Arrival List exports. Instead of showing the actual expiration date for passengers with the selected Position Competency—or "N/A" for passengers without it—the reports were incorrectly displaying "N/A" for everyone.

This issue has now been resolved. With the fix, when users include a Position Competency in these reports, the expiration dates will properly display for passengers with the competency. For those without it, "N/A" will still appear as expected.

This improvement ensures accurate tracking and reporting of Position Competencies, enabling users to maintain compliance and efficiently manage arrivals.

December News

As we wrap up the November newsletter, we want to take a moment to briefly highlight a few bug fixes that were addressed shortly after the end of the month. While these updates fall outside the November release window, we feel it’s important to notify users that these issues have been resolved. A more detailed write-up of these fixes and enhancements will be included in next month’s newsletter.

These quick mentions ensure transparency and keep our users informed of the ongoing improvements to Helipass. By staying proactive with communication, we aim to provide assurance that reported issues are being prioritized and resolved promptly, even as we continue rolling out planned updates. Stay tuned for the December newsletter, where we’ll dive deeper into these fixes and their impact!

Worksite Users - Alternate Lifeboats exports that are included in POB Workbook Distribution Lists downloads are now respecting the "Sort By Lifeboat Tag"

Worksite Users - Lifeboat Tags in the Hide/Show Columns dropdown can now be individually selected/deselected, as well as saved as the defaults

Worksite Users - The Lifeboat Tag columns now properly sort in ascending/descending order if the column head is clicked

Worksite Users - End of Day weights for lifeboats are correctly being calculated based on arrivals and departures in the Lifeboat Count tiles

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